Korean National Holiday, Chuseok (Korean Thanksgiving, Sep 28th ~ Oct 3rd) is returned.
All the companies and public institutions including Korea Postal Service are off during this season. Please find below shipping schedule and special voucher for sharing happiness of Chuseok.
* All are based on KST (Korea Standard Time).
1. Shipping Schedule
– Orders placed on/by Sep 24th ~ 25th : Will be shipped out on Sep 27th. (Preorders and part of orders for goods, accessories, etc. will be shipped out in order from Oct 4th).
– Orders placed on/after Sep 25th : Will be shipped out in order from Oct 4th.
* Most of the manufacturers and suppliers stopped supplying goods from Sep 20th already.
* Shipping schedule can be different from each order according to the postal service shipping schedule, product supply schedule and stock status.
2. CS
CS team and marketing div. will answer for emails during the holidays.
– Any inquiry and request sent to customer@kpopmart.com will be answered within 24 hours.
– It can take more time to answer at SNS pages.
3. Sullal Special Voucher
– Special Voucher : $2.00 USD voucher credit for 2,000 Users.
– Voucher Code : CHUSEOK2023
– Valid during the holidays (from Sep 27th, PM 20:00 to Oct 3rd, PM 23:59)
