SULLAL (LUNAR NEW YEAR) HOLIDAYS (2020. 01. 20)


Korean National holiday, Sullal (Lunar new year, Jan 20th ~ Jan 24th) is returned.

All the companies and public institutions including Korea Postal Service are off during this season. Please find below shipping schedule and special voucher for sharing happiness of Sullal.


* All are based on KST (Korea Standard Time).



1. Shipping Schedule

- Orders placed before Jan 23rd : Will be shipped out on Jan 28th. (Preorders and part of orders for goods, accessories and cosmetic items will be shipped out in order from Jan 28th).

- Orders placed after Jan 23rd : Will be shipped out on Jan 28th.

* All the manufacturer and suppliers stopped supplying goods from Jan 21st already.
* Shipping schedule can be different from each order according to Korean postal service shipping schedule and product stock status.



2. CS

CS team and marketing div. will answer for emails and inquiries at SNS pages during holidays.

- Any inquiry and request sent to customer@kpopmart.com and messages sent through SNS pages (facebook, tumblr, twitter, instagram) will be answered wihtin 24 hours after received.



3. Lucky Draw

- Site renewl event lucky draw have been providing since Nov. 2019.

- More lucky draw tickets will be provided for all the orders by 2020. June.